Privacy Policy

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Who we are: Keep On Pushing UK (“KOP”), Glasgow, Scotland, United Kingdom.
Contact: • pete@keeponpushing.uk

• Contact details: name, email, phone/WhatsApp number, postcode.
   
• Course preferences: start option (taster / beginners), preferred time, goals.
   
• Kit preferences: T-shirt/vest, size, colour.
   
• Membership & attendance info: bookings, check-ins, notes relevant to coaching.
   
• Payment & billing: processed by our payment provider (we don’t store full card details).
   
• Marketing preferences & consent: including WhatsApp/SMS/email consent.
   
• Technical info (website): cookies, IP address, device/browser—see Cookies below.
   

• To respond to your enquiry and provide our services (classes, tasters, bookings).
   
• To prepare apparel/kit you’ve requested.
   
• To manage memberships, payments, and customer support.
   
• To send operational messages (booking confirmations, reminders).
   
• With your consent, to send marketing about classes, offers, and events.
   
• To improve our website, ads and services, and comply with legal obligations.
   

• Contract: providing classes, tasters, membership and customer support.
   
• Consent: WhatsApp/SMS/email marketing; you can withdraw anytime.
   
• Legitimate interests: operational communications, service improvement, fraud prevention.
   
• Legal obligation: tax/accounting and regulatory requirements.
   

We use trusted providers to run the business, for example:

• CRM & messaging/automation: Go High Level (HighLevel LLC) and integrated WhatsApp/SMS/email services.
   
• Membership & bookings: Glofox (club management and check-ins).
   
• Advertising & lead capture: Meta Platforms (Facebook/Instagram Lead Ads).
   
• Payments: our payment processor (e.g., Stripe) for secure transactions.
   
• Website/hosting & analytics: our site host and analytics tools.
  These providers only process your data for us and under contract. We do not sell your data.
   

Some providers are outside the UK/EEA. Where this happens, we rely on lawful safeguards (e.g., UK International Data Transfer Agreement or Standard Contractual Clauses).

• Leads/enquiries: typically up to 12 months after last contact.
   
• Members/transactions: up to 7 years for accounting and legal purposes.
   
• Marketing consent records: while you remain subscribed or until withdrawn.
  We keep data longer only if required by law or to establish/defend legal claims.
   

You have the right to access, rectify, erase, restrict or object to processing, and to data portability. Where we rely on consent, you can withdraw consent at any time (e.g., reply STOP to SMS/WhatsApp, or use unsubscribe links).
To exercise rights, contact us at [your email]. You can also complain to the UK ICO: ico.org.uk.

• WhatsApp/SMS: reply STOP to opt out.
   
• Email: use the unsubscribe link.
   
• CRM: ask us to update your preferences at any time.
   

We use necessary cookies to run the site, and analytics/advertising cookies (e.g., Meta pixel) to understand performance and show relevant ads. You can control cookies via your browser settings and (where implemented) our cookie banner.

We use administrative, technical and physical safeguards appropriate to the risks, and we require our processors to do the same.

Our Women-Only course is for 16+. We do not knowingly collect personal data from children in this context.

We may update this policy from time to time. The latest version will always be available on this page.

Contact:
Keep On Pushing UK (KOP)
Email: pete@keeponpushing.uk
Address:Morris Park, Unit 40 37 Rosyth Road,Glasgow